Privacy Policy for whiztrust.com

1. Introduction

At WhizTrust, accessible at whiztrust.com, we are fully committed to protecting and respecting your privacy. This Privacy Policy outlines our approach to the collection, use, and protection of your personal data, emphasizing transparency and user control. In accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws, we ensure that your data is collected lawfully, fairly, and with the highest regard for your individual rights.

We understand the importance of your personal information and ensure that all processing of your data is based on the principles of legality, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.

2. Scope of This Policy and Role as Data Controller

This Privacy Policy applies to all personal data processed in connection with the use of our website, whiztrust.com, and the related services offered through it.

For the purposes of applicable data protection laws, WhizTrust is the “Data Controller” responsible for your personal information. If you have any questions about this policy or your data, you can contact us directly at [email protected].

3. Categories of Data Processed

Depending on your interaction with our website and services, we may process the following categories of personal data:

a. Usage Data
Information about how you use our website, such as your browser type, IP address, elapsed session time, pages viewed, links clicked, time zone settings, and version of browser.

b. Account Data
Contact and identification information such as your full name, mailing address, email address, and phone number when you register for an account or otherwise provide it voluntarily.

c. Profile Data
Data covering your preferences, behavioral patterns, purchase history, browsing behavior, and responses to surveys or marketing campaigns.

d. Communication Data
Details about your communications with us, including inquiries, customer support requests, and our responses. This includes email communication, form submissions, and internal notes linked to your inquiry history.

e. Technical Data
Information collected from your device such as the device model, operating system, browser version, screen resolution, and configurations used to access whiztrust.com.

f. Transaction Data
Data relating to the services you purchase, including billing details, payment method, payment confirmation, delivery instructions, and other related transactional information.

g. Preference Data
Your stated or inferred preferences regarding communications from us, including marketing consents, topic interests, product categories, language, and region preferences.

4. Legal Bases for Processing

Our processing of your data is grounded in one or more of the following legal bases:

– Legitimate Interests: Where necessary for our legitimate business interests, such as improving the website or preventing fraud, balanced against your rights.
– Contractual Necessity: Where processing is required to perform or enter into a contract with you.
– Consent: Where you have provided clear and affirmative consent to process your personal data for a specific purpose, particularly for marketing-related activities.
– Legal Obligation: Where processing is necessary to comply with a legal requirement to which we are subject.

5. Your Rights

Under the GDPR, CCPA, and other applicable laws, you have the following data protection rights:

– Right of Access: You have the right to obtain confirmation about whether or not we are processing your personal data, and access to that personal data.
– Right of Rectification: You are entitled to request the correction of any inaccurate or incomplete personal data we hold about you.
– Right of Erasure (Right to be Forgotten): You may request that we erase your personal data, where applicable.
– Right to Restrict Processing: You may request restrictions on the processing of your data in specified circumstances.
– Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format for transfer to another controller.
– Right to Object: Where processing is based on legitimate interests or for direct marketing, you may object to this processing.
– Non-Discrimination (under CCPA): You have the right not to be discriminated against for exercising any of your rights.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We employ strict technical and organizational measures to ensure your data is safeguarded against unauthorized access, alteration, disclosure, or destruction:

– End-to-end encryption of sensitive data during transmission and at rest.
– Access controls based on least privilege and two-factor authentication for internal access.
– Regular data backups and disaster recovery plans.
– Mandatory privacy and data protection training for all employees and contractors handling user data.

7. International Transfers

If we transfer your personal data outside the European Economic Area (EEA) or your local jurisdiction to a country that does not offer adequate protection as defined by applicable law, we ensure that appropriate safeguards are in place. This includes the use of Standard Contractual Clauses approved by the European Commission or other mechanisms allowed under applicable laws.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, including to satisfy any legal, regulatory, tax, accounting, or reporting requirements. Retention periods may vary by data type:

– Usage and Technical Data: Retained for up to 12 months following collection for analytics and fraud-monitoring purposes.
– Account and Profile Data: Retained as long as the account remains active and for up to 3 years following deactivation.
– Communication and Support Data: Retained for 2 years from the conclusion of the matter.
– Transactional Data: Retained for a minimum of 7 years to comply with financial and tax regulations.
– Preference Data: Retained until you withdraw consent or delete your account.

9. Cookie Policy

We use cookies and similar technologies on whiztrust.com to enhance your user experience. Cookies fall into the following categories:

– Essential Cookies: Required for core website functionality, such as navigation and platform security.
– Functional Cookies: Aid in personalizing your experience, remembering language preferences, and enhancing usability.
– Analytics Cookies: Collect information on how you interact with the site to help improve functionality and performance.
– Performance Cookies: Used to optimize responsiveness and user interface features. These may include third-party performance analytics.

10. Cookie Management and Compliance

By accessing whiztrust.com, you are offered the option to manage your cookie preferences through a consent banner. You may update these preferences at any time. In compliance with GDPR and CCPA, we will only place non-essential cookies with your prior consent and will provide the ability to opt out at any time without affecting the core functionality of the service.

You may also adjust cookie settings directly within your browser by disabling or deleting cookies from your device.

11. Special Protections for Children

We do not knowingly collect or solicit personal data from children under the age of 13. If you are under 13, please do not submit any information through whiztrust.com. If we learn we have collected personal data from a child under 13 without verified parental consent, we will promptly delete such data from our systems. Parents or legal guardians who become aware that their child has submitted data should contact us at [email protected] for immediate assistance.

12. Policy Updates and User Notifications

We may update this Privacy Policy at our discretion to reflect changes in legal requirements, technology, or our practices. When changes are made, we will notify users of material changes through our website or via email (if contact information is available).

We encourage you to review this Privacy Policy periodically to remain informed about how we are protecting your information.

13. Contact

If you have any questions about this Privacy Policy, your rights as a data subject, or our data handling practices, please contact us at:

Email: [email protected]
Website: whiztrust.com

We are committed to ensuring compliance with global data protection laws and welcome all inquiries regarding your privacy and data rights.